Terms of Use

About these terms

These terms apply to your use of joyveracare.com, the website of Joyvera Care (“we”). By using the website, you agree to them. If you don’t agree, please don’t use the site.

Information only, not medical advice

The information on this website is general. It isn’t medical advice and doesn’t replace advice from your doctor, nurse or other health professional.

In an emergency, call 911. Don’t use the website form or email for urgent medical needs.

Our services

The services described here are an overview. The details of any care we provide, including tasks, schedule, rates, cancellation and payment terms, are set out in a written service agreement and care plan, which take priority over this website.

Consultations are free and carry no obligation. Service depends on PSW availability and your location.

Consultation requests

Sending the form or an email is a request, not a booking. Care is confirmed only after we speak with you and agree a care plan.

Accuracy of information

We work to keep the website accurate and up to date, but we can’t guarantee it’s always complete or current. We may change the content at any time without notice.

Our content

The Joyvera Care name, logo, text and design belong to Joyvera Care. Please don’t copy or reuse them without our written permission. Some photos are stock images used under licence.

Links to other websites

The website links to other sites, such as Google Maps, Google reviews, Instagram and Facebook. We don’t control those sites and aren’t responsible for their content or privacy practices.

Using the website

Please don’t:

• Send false information or spam through the form
• Try to break, overload or gain unauthorised access to the website
• Use the website for anything unlawful

Limitation of liability

To the extent the law allows, Joyvera Care isn’t liable for any loss or damage that results from using this website or relying on its content. Nothing in these terms limits any rights you have that can’t legally be limited.

Privacy

Our Privacy Policy explains how we handle personal information.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.

Changes to these terms

We may update these terms. The “Last updated” date at the top shows when they last changed.

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